Here you can find all the questions you need answered
[how-do-i-place-a-manual-order-] => Array
[id] => 172
[title] => How do I place a manual order?
[alias] => how-do-i-place-a-manual-order-
[text_excerpt] => You can place a manual order directly with Printful through your Printful dashboard. Watch the video below to ...
You can place a manual order directly with Printful through your Printful dashboard. Watch the video below to have a look at the steps needed.
Order types - Basic / Sample
Adding color swatch tests
Retail price & retail shipping price
Log in to your Printful account
Click "Submit Order" in the top right of the page
Select which store you wish to use for your order
Select your order type: Sample order: 20% discount & free shipping - limited to 5 items per order and 3 order per month. Useful for testing new designs, print results, and new products. Basic order: a standard Printful order - Ships within 3 business days (on average), no order limit, carrier calculated shipping rates. Screen printing order: Cost effective for large orders of the same design at one time. Price depends on the product model and number of colors in design. (order process not covered in this video)
Select your first product: category, type and model.
Set up your product: size, color, upload print file/s and mockup
Add more products as desired using the Add product button
Size/Quantity can be defined for each product in the order Retail price (appears on packing slip) can be defined as well
When finished adding products continue to Shipping and enter shipping information Optional information: order number, company, retail shipping costs (only applicable if retail price has been entered for all products)
Click "Calculate shipping" and choose shipping method
Click "Continue to review"
Confirm order information, enter billing information and click "Complete order"
[link] => /faq/getting-started/172-how-do-i-place-a-manual-order-
[video] => Array
[thumb] => https://i1.ytimg.com/vi/IYufBhGOvRI/0.jpg
[url] => https://www.youtube.com/embed/IYufBhGOvRI
[how-do-i-get-in-touch-with-printful-support-] => Array
[id] => 171
[title] => How do I get in touch with Printful support?
[alias] => how-do-i-get-in-touch-with-printful-support-
[text_excerpt] => We do our strive to provide the best support for all problems! Get in touch using one of our many contact...
We do our strive to provide the best support for all problems! Get in touch using one of our many contact methods.
Call: on +1 (818) 351-7181 Mon-Fri, 9am to 5pm PST.
Text: to our dedicated text for callback number: +1 (818) 330-4050 Mon-Fri, 9am to 5pm PST - quote your store name and describe your problem. We'll quickly get back to you with a call time and who will be getting in touch!
To report a problem with an order locate it in your orders list, open the order and click "Report" - write up your problem in as much detail as possible and upload photos if needed. Our support team will get back to you as soon as possible!
[link] => /faq/getting-started/171-how-do-i-get-in-touch-with-printful-support-
[video] => Array
[thumb] => https://i1.ytimg.com/vi/QSCcSslg8dQ/0.jpg
[url] => https://www.youtube.com/embed/QSCcSslg8dQ
[what-is-dpi-resolution-and-actual-print-file-size-] => Array
[id] => 187
[title] => What is DPI, resolution and actual print file size?
[alias] => what-is-dpi-resolution-and-actual-print-file-size-
[text_excerpt] => These are a few basic terms to help you get started:
Resolution is the measure of pixels in the display, usua...
These are a few basic terms to help you get started:
Resolution is the measure of pixels in the display, usually expressed in measurements of width x height. For example, a monitor that is 1920 x 1080 is 1920 pixels across and 1080 pixels down.
DPI (dots per inch) is the number of dots in a printed inch. The more dots the higher the quality of the print (more sharpness and detail)
The actual size is best described with (you guessed it) actual numbers. Let's say you have a 5”x5” shape at 100dpi, but you need to make it a 10”x10”. If you simply scale it to twice its original size you go from 5”x5” to 10”x10” Since the size has now doubled, your resolution has been cut in half- that particular part of your graphic, is now 50dpi.
When you're submitting your print files, we ask that they're at least 150dpi and at actual size. The resolution of any file is only as good as the dimensions.